If you had difficulty with or damage to your shortbread cookie order please contact us for a replacement or a refund within 15 days. Please include a picture of the package in your email to us at firstname.lastname@example.org. Biscuits with the boss are tender, and we take great care in packaging them!!
Thanks so much and enjoy the rest of your day! When a refund is warranted you can expect a refund in under a week.